The CATV system shall be installed and maintained in accordance with the highest and best applicable accepted standards of the industry and the Federal Communications Commission to the effect that subscribers shall at all times receive the highest possible service.

In the event unresolved complaints or other evidence under such circumstances as the City has reasonable grounds to believe that tests should be performed concerning the standard or quality of the services rendered, the City may engage the services of a qualified consultant at the expense of the grantee. The report of the consultant shall be binding upon the City, the subscriber and the grantee. The grantee shall promptly comply with all recommendations of the consultant. (Ord. 1030 § 2(4), 2018; Ord. 549 § 1 (part), 1976)